At Mode, we strive to provide you with a seamless shopping experience, including fast and reliable shipping. Below are the details regarding our shipping policy.
Shipping Methods and Rates: We offer several shipping options to meet your needs:
- Standard Shipping: Delivery within 5-7 business days. Rates calculated at checkout.
- Expedited Shipping: Delivery within 2-3 business days. Rates calculated at checkout.
- Express Shipping: Next-day delivery (available in select areas). Rates calculated at checkout.
Processing Time: All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the following business day. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Locations: We currently ship to addresses within the continental United States. For international shipping inquiries, please contact our customer support team at [email protected].
Order Tracking: Once your order has shipped, you will receive a confirmation email containing tracking information. You can track your order directly through the carrier’s website or via the link provided in your confirmation email.
Delivery Issues: If you experience any issues with your delivery, such as delays or missing packages, please contact us at [email protected]. We are here to assist you and resolve any shipping concerns.
Lost or Stolen Packages: Mode is not responsible for lost or stolen packages once the tracking shows that the package has been delivered. We recommend contacting the carrier to file a claim.
Thank you for choosing Mode! We appreciate your business and are committed to ensuring that your shopping experience is smooth and enjoyable.